Organized By

Program Outline

DAY ONE

Setting the Scene

• Definition and characteristics of IT projects

• IT Project Success/Failure Rates

• IT Project Failure reasons and challenges

Concepts and Philosophies of Project Management

Definition of a Project and Project Management

• Defining a Project

• Projects create change

• The Project Management Bodies of Knowledge (Scope, Time, Cost, Quality, Human Resource, Communication, Risk, Procurement)

• What is Project Management?

• Projects vs. Operations

Project Dimensions and Constraints (The “Trade-off” Triangle)

DAY TWO

The Management Concept in Project Management

• The definition of management

• Responsibility, Accountability and Authority

Project Participants

• The Project Environment

• Project Participants

Project Stakeholders

• Definition

• Stakeholder Management Strategies

• Stakeholder mapping

Project Roles

• The three organisational levels of Project Management

• Negotiations between levels

• The role of the Project Sponsor/Champion

• The role of the Project Manager

• Project Manager Attributes

• The role of the Project Team

The Project Life Cycle

• The generic Project Life Cycle

• Planning is a matter of Progressive Elaboration

• The Phase-based Project Life Cycle

• Mapping the Project Life Cycle to Systems Development Life Cycles (SDLCs)

• Classification of Projects – Obeng’s project types

• Process groups and phased links

Organisational Structures

• The influence of organisational structures on projects

• Organisational issues in respect of projects with reference to Functional, Matrix, and the Projectised Structure

DAY THREE

Focusing IT Projects on the Business

• Business IT Projects Issues and Context

• How do IT projects originate?

• Business Outcomes vs. IT Project Results

• Different view of Objectives

• Business view of an IT project

• Project “fatigue”

Focusing Projects on the Business

• The Wrappers™ Model (linking strategy, business, and project objectives)

• Business Focused Project Management (BFPM™)

• Funnels and Gates (Filters)

• Project Selection and Prioritisation

• The Project Portfolio

• The Project Support Office (PSO)

Overview of Benefits Realisation Management

IT Project Management Processes

• The PMI® PMBOK® Guide generic processes

• Classical activity-based PM vs. Result-focused PM

• The Objective Directed Project Management (ODPM™) process

• IT Project Management approaches and methodologies (Agile, Prince2™, Promenta™)

• The use of COCOMO and Function Point Analysis (FPA). What is the current thinking?

DAY FOUR

The Project Initiation Phase

Describes the project initiation phase and addresses project manager selection, feasibility verification, stakeholder identification, and project charter development. Business case/proposals are the input to project initiation.

The Project Definition Phase

Focuses on the definition phase of a project, including the project definition workshop, project purpose, objectives, performance measures, critical success factors, and project scoping. The definition plan comes from results-focused planning and organising, including milestones, responsibilities, the stakeholder analysis and communications plan, risk analysis, and initial cost estimates.

DAY FIVE

The Project Planning Phase

Covers manageability and viability of the plan, and expands on the definition phase. Time (CPM), cost, quality, communications, human resources, procurement, cash flow, and project baseline are developed further developed from the definition phase.

The Project Execution Phase

Addresses the establishment of monitoring and control mechanisms, evaluation of project performance and progress, and production of performance reports. Focuses is on plan updating, problem solving, issues management and change control, while reviewing business objectives and benefits validity.

Project Close-out Phase

Considers close-out issues, process and planning. Addresses the necessary protocols and steps needed to bring a project to successful completion, including the final report and the post-implementation review, lessons learnt and benefits realisation.

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